Royal Mail Customs Declarations

[pete]

The Royal Mail integration is generally well done but we're still having to manually write custom declaration labels for non-EU shipments. Having moved from a cheaper shipping platform that offered automated labels (exactly like UPS) this is a step backward. Can we please have declaration labels for Royal Mail. The digital declaration is going to be required very soon by RM I believe so ShipStation may not be compliant. Thanks

[mark42]

Also UK to EU shipments do not need customs declarations so it is an absolute waste of time to be forced to do it in the platform. I only found this out after 4 hours on Friday night trying to do the End Of Day and the error "cannot divide by 0" being returned. Work out your bugs before selling software please!

[info128]

Can a file not be created when the end of day is done, that can be sent to RM, like Linnworks do? This functionality is required BEFORE the end of 2018.

[DomH]

Amen, CN22 and CN23 customs labels as a print option please. The data they need is in the system it just needs templating into a 6x4" thermal label format as an option.