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Royal Mail Tracking

krzysztof
First-timer (legacy)
‎02-25-2018 12:29 AM
Status: Completed
Could we get royal mail tracking within shipstation? As far as I am aware there is a RM tracking API which allows pulling this information without going to the RM tracking page. Royal mail also offers delivery tracking for the 24 and 48 service which does not require signature. It would be great to have tracking information for these parcels too or at least the parcel number populated in the tracking field. Currently we have to take this from the label manually.
Comment
21 Comments
Farhan
New Contributor
‎12-21-2021 09:29 AM
‎12-21-2021 09:29 AM

Hi all, 

 

Shipstation still hasn't addressed the second part of this request - to be able to automatically select the email and phone confirmation options and have them populate with the customer details. Please can we get an update on this too @SuperMgr-Sarah.

 

I can see someone has raised a new case for this too. If users are able to vote for this too, so it gets some attention please.

https://community.shipstation.com/t5/Stores-Carriers-and-Other/Royal-Mail-Customer-Tracking-Automati...

 

Thanks.