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Status: New

I have a customer who has asked to have UPS hold onto the package that I already sent.  This is possible through UPS, but because I'm shipping with ShipStation as a third party, I cannot use the UPS tool "UPS Delivery Intercept" to manage this delivery.  The UPS Delivery Intercept allows a UPS account holder to:

  • Request the package be returned to you.
  • Redirect the package to another address.
  • Reschedule the delivery for another day.
  • Request the package be held for pickup by the recipient

Can ShipStation access, or allow user to access, this standard service so that businesses like mine can modify deliveries?