I have a customer who has asked to have UPS hold onto the package that I already sent. This is possible through UPS, but because I'm shipping with ShipStation as a third party, I cannot use the UPS tool "UPS Delivery Intercept" to manage this delivery. The UPS Delivery Intercept allows a UPS account holder to:
Request the package be returned to you.
Redirect the package to another address.
Reschedule the delivery for another day.
Request the package be held for pickup by the recipient
Can ShipStation access, or allow user to access, this standard service so that businesses like mine can modify deliveries?