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ShagTools
Occasional Contributor
Status: New

There needs to be more criteria options when creating rules for the Rate Shopper. The most important for us would be to have the rule look at a "Deliver By" date on an order and select the cheapest option that will make it to the customer by the deliver-by date.

An even better option is to say, if there are x days between the ship-by and deliver-by date, select this service/rate shopper rule, which could be executed through the automation rules. 

7 Comments
CaraAdmin
Khoros

Hello, @ShagTools!

 

Great news! The feature to use the deliver-by date directly is currently in internal testing and will roll out in the next couple of months. Stay tuned!

 

Happy Shipping!

 

-Cara

belmontleatherc
Occasional Contributor

I would love for this feature to launch. Sometimes when a customer orders on a platform that has 1 day delivery and the delivery date is set out two days, I can get the order out on the order date and save a few bucks by using a 2 day service instead.

This will save my business a lot of money! Please launch this feature

CaraAdmin
Khoros

Hello, @belmontleatherc!

 

Thank you for inquiring about this feature request! I've contacted our developers to check for updates, and Iโ€™ll share any new information as soon as I have it.

 

Happy Shipping!

 

-Cara

numan61
Occasional Contributor

Hi @CaraAdmin 

This is very crucial. Can you please update us.

numan61
Occasional Contributor

Hi

@CaraAdmin 

Even though we can deliver it eaerlier than the deliver-by date, the rate shopper says "Rate Shopper could not find a matching service." 

Please see the pictures below.

SCR-20250417-nwkg.pngSCR-20250417-nwsy.png

 

Thanks

CaraAdmin
Khoros

Hello @numan61!

 

Thank you for contacting us! The error you're seeing indicates that a compatible shipping service is not available for this particular order.

 

After consulting with our support team, we recommend expanding your service options beyond just ground shipping. You can also use the Rate Browser or Rate Calculator to explore available services for this order.

 

Let us know if you need any help navigating those toolsโ€”weโ€™re happy to assist!

 

Happy Shipping!

 

-Cara

numan61
Occasional Contributor

@CaraAdmin 

How is expanding the service options going to solve the problem, if there is no problem when manually UPS is chosen but there is a problem when it is given to rateshopper?