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Occasional Contributor
Status: New

When using calculated checkout rates on Shopify, ShipStation adds a transit time visible to the customer that is mostly wrong. For example, for UPS 2nd Air it shows "3 business days". When using GlobalPost to Canada it shows 8 days when it routinely takes well over 2 weeks. I've raised the issue with support but nothing happens. Let us opt out of this erroneous transit time message or fix the transit times.