Hello @upendraksri!
Thank you for your post in the community! ShipStation does not support direct automation rules based on Smart Document Tracking fields, such as packing slip notes or custom document fields. However, there is a valid workaround—you can achieve similar tagging behavior by leveraging custom fields and automation rules.
Let’s also see if we can gather more feedback from the community on how valuable this feature would be. We truly appreciate your fantastic idea—your input helps drive our growth and improvement! In the meantime, let’s keep the momentum going: if you’d like to see this capability added, give this post a thumbs-up so we can clearly show the demand from our community.
Happy Shipping!
-Cara
