How to create a packing slip template that prints in a landscape orientation.
ShipStation’s packing slip templates print in portrait mode. There is no setting to change the orientati...
Question
How do you add Notes from Buyer to a packing slip?
Answer
Hi Laura,
To add the Notes from Buyer to your packing slip, you just need to add the [Notes fr...
Shipping firearms can be complicated due to regulations and restrictions. Unless you are shipping to or from a licensed manufacturer or a form of military or law enforcement, USPS is the most accessi...
We want the FROM address set to our domain so that '@Shipstation.com' does not appear on emails sent to our customers. We are unable to use our own branding on emails from ShipStation because they g...
Question
I want to automate certain orders to ship Fedex Home with Indirect Signature Required, but that doesn't seem to be an option in automation. I'm only seeing "Direct Signature (Fedex Only)"....
Question
Why am I seeing and How do I resolve the "Stamps.com: Authentication failed" error?
Answer
When you get the Authentication Failed error there can be tw...
I received a notice from Klaviyo, my email platform informing me of new requirements for deliverability to gmail and yahoo emails. There are several new requirements, but one of the requirements is ...
Symptoms
You receive the error "Unable to register meter: Shipping address provided does not match our records" when getting rates or creating labels with FedEx services.
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If you've been wondering why your "verified" email is still hitting spam folders of your customers, you're not alone. We've been talking with Shipstation about this very issue over the last 3 years o...
I created a custom packing slip that works perfectly when printing individually. However, if I select multiple packing slips, they combine into a PDF so that they completely overlap with each other. ...
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