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Knowledge Base Articles

Carrier Service Overview: USPS Parcel Select Ground

This article is part of a series to give a brief overview of the different services offered by USPS through ShipStation. Parcel Select Ground is one of the least expensive but slowest services. Packages will be sent by ground. This means the shipment...

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MaryS by Staff
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Carrier Service Overview: FedEx Ground

Best Used for: FedEx Ground® is the best option for routine, non-urgent shipments. FedEx Ground does not typically ship to residential addresses. Basic Info DestinationsDomestic, including Puerto Rico. Canada Delivery timeline Delivery within the con...

MaryS by Staff
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Carrier Service Overview: UPS Ground

UPS Ground is an economical service for domestic shipments. Best Used for: A low-cost delivery option or when expedited shipping is not required. Basic Info Destinations Domestic, including Puerto Rico Delivery timelineGuaranteed delivery in 1-5 days...

MaryS by Staff
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Carrier Service Overview: FedEx Home Delivery

FedEx Home Delivery is a service that delivers to residential domestic destinations. Be aware that there is a surcharge per package. Best Used for: Residential Customers especially if they require a weekend delivery. Basic Info Destinations Residenti...

MaryS by Staff
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Carrier Service Overview: UPS 2nd Day Air A.M.®

UPS 2nd Day Air A.M.® is a cost-effective option for time-sensitive business needs.The shipment arrives by 10:30 A.M. or 12:00 P.M. of the second business day to most commercial destinations in the US. Best Used for: Expedited shipping to a commercia...

MaryS by Staff
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Carrier Service Overview: USPS Media Mail

This is a USPS service for inexpensively shipping books and education material. Media Mail is ONLY for Education related shipping. Media Mail is a closely regulated service and packages using the Media Mail rate cannot contain advertising, computer d...

MaryS by Staff
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Carrier Service Overview: USPS First Class Package

This article is part of a series to give a brief overview of the different services offered by USPS through ShipStation. USPS First-Class Package service offers the best rates for lightweight shipments for both domestic and international destinations...

MaryS by Staff
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FedEx "Unable to register meter" Error Message

Symptoms You receive the error "Unable to register meter: Shipping address provided does not match our records" when getting rates or creating labels with FedEx services. Diagnosis To create FedEx labels, ShipStation must register each Ship From Loca...

How do I resolve Stamps.com: Authentication failed Error?

Question Why am I seeing and How do I resolve the "Stamps.com: Authentication failed" error? Answer When you get the Authentication Failed error there can be two main culprits to account for. 1. Your stamps password was changed and needs to be update...

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