Occasional Contributor
since ‎11-11-2021

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  • 8 Posts
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User Activity

We have had a number of fraudulent orders go through where the recipient will use a fake address, and then call UPS to have the shipment redirected to a UPS pickup facility where they show a fake ID and pick up the shipment. We recently lost $6,000 o...
We have an automation that adds ShipSurance to our orders, but there isn't any control for how it's applied. You can't select whether to cover the taxes or shipping costs, it's always included even though ShipStation knows what the product cost is wh...
Selecting Hold for Pickup is something that is offered by eShipper but isn't available in ShipStation, and is extremely useful to us as many of our customers require this service.Currently we have to go back to eShipper to ship these packages, we wou...
Currently we can send multi-box shipments through UPS etc but returns do not support this. This makes it far more expensive for us to have returns shipped back to us than it was to send them. It seems that this just hasn't been implemented in the ret...