i couldn't even get a refund when shipstation servers were down for a
day. their argument was that it was "only" 1 day of 5 shipping days.but
we ship perishable items, and can only ship on one day a week so it
arrives before the weekend. by missing t...
y'all notice that @Manager-Erin isn't saying that shipstation is going
to fix the problems with v3. erin is merely saying they're changing
moderation of communication here in the seller community. asking
moderators to let us roll back to v2 "until v3...
want to know what's worse? i had created a label, then the customer
notified me they needed to change the delivery address. i restored the
order, which moved it to "awaiting." it also created a 2nd shipment (??)
, so i added the package info and i th...