Restrict Accounts to Stores

[LBSLP]

We have multiple accounts setup and each is specific a store.  We assign the account via automation but if a user needs to edit Service (or edit service in a batch), the list is not just listing generic services.  It lists the services by account, making it possible for a user to pick the right service under the wrong account and use an account that is not authorized for that store.   We'd like to see the option to assign account permissions by store so that within a store users can only pick from authorized accounts and avoid unauthorized use penalties.  

[LBSLP]

This continues to be a hot topic and is driving suggestions that we purchase multiple instances of ShipStation to effectively restrict account use.   The business impact of improperly using another party's shipping account is high.   An alternative would be to separate service & account selection.  When making a service selection, it is not obvious that both service and account are being changed.  Being able to change the carrier service (ground to overnight) without changing the assigned account would also help address this problem. 

[ron1]

Yes, under user management, it should be possible to assign which stores each user can access, whether it is all stores, just one store, or a selection of stores.

[CaraAdmin]

Hello @ron1!

Thank you for supporting this feature in the community! I’ve checked with our development team, and I’m happy to share that this feature is on the roadmap for 2025. While we don’t have a specific launch date yet, I’ll be sure to update the community as soon as a more defined timeline is available.

Happy Shipping!

-Cara