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Adding Amazon Buy Shipping Giving Me Error Message


I've had nothing but issues with Amazon BUY SHIPPING over the last few weeks with multi-item orders. Since I haven't received any resolution from customer service, I decided to remove the Amazon Buy Shipping connection and re-add the Amazon Buy Shipping. Unfortunately after deleting a re-adding I receive the following error message

This error message comes AFTER clicking the acceptance of terms on the Amazon "Authorize ShipStation"page 


{"success":false,"message":"An unhandled exception occurred: Object reference not set to an instance of an object. (45eee8e7-b5dc-4132-aa8e-37ff0e2db422)"}

Hey there @RLB


I saw that you were able to get in touch with our support team! This was absolutely the right call to make! 


I am seeing that they've responded to you, so if you are not seeing that email, please check your spam folder or let me know. 🙂 



From Moderator Davis, May the force be with you!