Amazon Buy Shipping Error

[john16]

We installed the Amazon Buy Shipping carrier option today, but we're getting an error. Where do we accept the  terms and conditions?

When selecting Amazon's UPS shipping option, we can't get a rate. Instead, it shows:

"The Amazon Terms and Conditions were not accepted."

See attached image for details.

[john16 · Accepted solution]

After posting my message, I was able to connect with SS's support, and they were very helpful!

The support staff directed me to accept Amazon Terms and Conditions via this link:

https://sellercentral.amazon.com/buy-shipping/terms-and-conditions.html

[SG0616]

I had the same issue and had to contact support. Could ShipStation not put the link to the terms in the setup flow? It is buried in a help article currently.