โ06-22-2022 06:33 PM
We installed the Amazon Buy Shipping carrier option today, but we're getting an error. Where do we accept the terms and conditions?
When selecting Amazon's UPS shipping option, we can't get a rate. Instead, it shows:
"The Amazon Terms and Conditions were not accepted."
See attached image for details.
Solved! Go to Solution.
โ06-24-2022 07:16 AM
After posting my message, I was able to connect with SS's support, and they were very helpful!
The support staff directed me to accept Amazon Terms and Conditions via this link:
https://sellercentral.amazon.com/buy-shipping/terms-and-conditions.html
โ06-24-2022 07:16 AM
After posting my message, I was able to connect with SS's support, and they were very helpful!
The support staff directed me to accept Amazon Terms and Conditions via this link:
https://sellercentral.amazon.com/buy-shipping/terms-and-conditions.html
โ04-03-2023 07:37 AM
I had the same issue and had to contact support. Could ShipStation not put the link to the terms in the setup flow? It is buried in a help article currently.