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Automatic Messages

New Contributor

Is there anyway to have messages automatically sent to my customers if their order sits for more than 7 days?


Howdy @carloplantfarm


Thanks for taking the time to post in the Community! We are elated to have you with us! 


Your desire here makes perfect sense, I definitely get why this type of communication is wanted. Currently, ShipStation can only send out notifications automatically for shipment notification and delivery confirmation. 


I would absolutely recommend to post about this type of communication in our Feedback forum so that our product team can look into potentially making this a feature in the future! 

From Moderator Davis, May the force be with you!