Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Different disabled/enabled services for same carrier different accounts

SupplyTiger
First-timer

‎03-29-2023 06:57 AM

We have 2 UPS accounts with different agreements/rates. Trying to have 1 account with only 2 day air enabled and the other account with Ground enabled. Tried changing but affects both accounts apparently. For reference on the help section:

Currently, if you enable or disable services for a carrier with multiple accounts connected to ShipStation, the enabled/disabled services will apply to all connected accounts.

From article:

https://help.shipstation.com/hc/en-us/articles/360036323631-Edit-Services-Package-Types#UUID-f161281...

Is there any way around this via automation or other way really?  Thank you!

Labels:
1 REPLY 1

A_Brown
Contributor

‎08-14-2023 07:51 AM

We have this same issue with our FedEx carriers.  There should be logic in the Automation Rules that allow you to disable/block certain carriers/methods as well as choose certain carriers/methods.