Just received this BS notification today. We pay enough already to Shipstation... If Amazon is the true source of the fee, I'd love to get those details from Shipstation... and I'll retract... otherwise this is just raw greed on the part of ShipStation.
Shipstation Support replied as shown below in a direct email which doesn't allow responses, so I'll respond here.
Thanks for reaching out and sharing your feedback today about the change to our Amazon terms of service. We understand that this increase may be significant for shippers using Amazon Buy. It’s our goal to make shipping affordable for businesses of all sizes, though we occasionally need to increase pricing in order to maintain premium integrations, like our integration with Amazon.
We hope that this increase is offset by the value your business receives from ShipStation’s discounted shipping rates with major carriers and relationships with additional marketplaces.
Please don’t hesitate to reach out if you have additional questions. We’re here to help!
That note came from me as a private message (the community forum will automatically send an email when you get a new message). We hope that this helps explain the recent change in pricing. Thank you for your participation in the community!
-Erin: Your Friendly Neighborhood ShipStation Community Manager
We use ShipStation to ship most of our client's packages, but we also use InfiPlex.com to manage certain connections like Amazon where we need to use Amazon Shipping. InfiPlex has a connection with ShipStation, so it is a great way to manage costs for certain connections. InfiPlex does not charge additional fees to use Amazon Shipping, and we can manage inventory in InfiPlex across all of our connected marketplaces for our clients and still use ShipStation to manage most of the shipping.