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Regarding Orders By Shipping Carrier

usersynato
New Contributor

HI Team,

 

I am getting different count for Orders By Shipping Carrier "UPS" and "UPS by shipstation"

"UPS" and "UPS by shipstation" are two different carriers.

On shipstation dashboard have different number of orders as compare to api

 

for example date range 2022-07-01 to 2022-07-05

Carrier Name                |      Number of orders on dashboard      |     Number of orders from API

UPS                                |              10                                                   |             12

UPS by shipstation      |              9                                                     |              7

------------------------------------------------------------------------------------------------------------------------------------------------------------

Total                               |            19                                                     |            19


How can get correct number of orders by carrier?

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