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Sendinf back data via API


We submit shipments and tracking using an API we created.  We are sending "FedEx" as the carrier, but ShipStation is listing it as "other"

Is the carrier case sensitive?



Hey there @Brian_MDS


Thanks for joining us here in the community! We are thrilled you're with us. 


For API questions, if we don't get an answer here soon from another community member, I would recommend checking out this API documentation that we provide in our Knowledge Base articles! 


If that article doesn't quite answer your question, you can also reach out to our api team directly at


I hope this helps 🙂 

From Moderator Davis, May the force be with you!