data not accurate and changes not sticking

[cerickson]

Anyone experiencing inaccurate data like third party defaults not working and then when you update it, the data reverts back to the wrong data when you close the pop up?

[hershel]

For me, it keeps asking me for customs info. won't save it. need to do it a few times!

[cerickson]

It is happening with customs for me too!

[Manager-Erin]

Hello Amazing Community Members, 

I wanted to check in on this. Are you guys still experiencing this  or has it resolved for you? 

-Erin: Your Friendly Neighborhood ShipStation Community Manager 

[cerickson]

Thank you for reaching out.  All has been resolved.