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The field PerUnitDeclaredValue has a value of USD, was expecting CAD?

New Contributor

When I send my Walmart fullfillment orders to FBA(US),why it shows 'The field PerUnitDeclaredValue has a value of USD, was expecting CAD'?

But my sales on Walmart are all USD,and there is no button to change the currency on Shipstation.


New Contributor

@Manager-Erin Can you help you check please?


Hi @Elena-Chan , 


Thank you for your post and for being a part of our community. 


In a scenario like this I would recommend reaching out to our support team to research and troubleshoot this error as other members in the community would likely be unable to assist. In you case, I can see that you have already created a ticket with them, so you already had the right idea here. 


I see that there was a reply sent out this morning with some instructions, please feel free to let us know if this worked for you. 


For anyone else reading, when this error populates in relation to FBA this normally means that a canadian account was connected to the  US FBA connection in ShipStation. This can be resolved by removing the current connection and then adding fulfillment by instead. 



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-Erin: Your Friendly ShipStation Community Manager