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Voided Amazon Buy Shipping Label (SFP): Tracking Not Update With New Label After Void

outdoorsupply
New Contributor

Sometimes when we have to change an Amazon Buy Shipping label for SFP orders, the new tracking number does not go to Amazon. Is this normal for Amazon Buy Shipping? Seems to work for non SFP/Amazon Buy Shipping orders.

1 REPLY 1

CaraAdmin
Khoros

Hello @outdoorsupply !

 

Thank you for the post. According to this Help Center article under "Notes about Voiding Labels," this is the correct action. I will go ahead and mark this as a feature request for integrations. 

 

Happy Shipping!

 

-Cara