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data not accurate and changes not sticking

cerickson
Occasional Contributor

Anyone experiencing inaccurate data like third party defaults not working and then when you update it, the data reverts back to the wrong data when you close the pop up?

4 REPLIES 4

hershel
Occasional Contributor

For me, it keeps asking me for customs info. won't save it. need to do it a few times!

cerickson
Occasional Contributor

It is happening with customs for me too!

Hello Amazing Community Members, 

 

I wanted to check in on this. Are you guys still experiencing this  or has it resolved for you? 

 

-Erin: Your Friendly Neighborhood ShipStation Community Manager 

 

cerickson
Occasional Contributor

Thank you for reaching out.  All has been resolved.