@Moderator-Davis When can we expect some real communication about improving the new interface? Simple 'we hear you and are glad for the feedback' posts are not actual communication. Release notes after the fact are not helpful when there are ongoing issues that are costing us money every day and we have no idea if you're even working on them or have any intention to. This update is causing us costly issues every day and we're not interested in being strung along and told 'we're working on it' for months or years.
For instance, the intended workflow of the 'Create New Shipment' button seems terribly thought out and is a poor replacement for the old restore order function. At best it wastes time, at worst it causes inventory issues, doubled shipments, etc. The fact that it does not auto-populate the items manifest after creating a new shipment is a no-brainer fix that was reportedOVER A YEAR AGOand remains unfixed. This is not a 'learning the new interface' problem, it's not 'this is new, I hate it' complaints that I know often accompany updates, this is inherent to the design. This is just one of many issues that were both reported and should've been fixed long, long ago. It seems as though you simply ignore any customer feedback.
I'm becoming increasingly enraged at shipstation's complete lack of customer relations.