I can't believe how nonchalant Shipstation is being about the awful rollout of V3. Everything that worked so well about Shipstation has been dismantled with V3. It's truly astounding how bad V3 is when V2 was so great.
And your customers are prepping for their busy season!! We can't sit back and HOPE that you figure this out. We're having to explore other shipping platforms because Shipstation V3 is buggy, slow, clunky, cumbersome, and inefficient. We can't enter our busy season with shipping in V3 taking over twice as long as it did in V2.
And where's the leadership at Shipstation? Customers are asking for answers and all you do is give your front line, the support team, a canned response that you can't revert back to V2 and that you "welcome feedback about the new layout on our Community page." At the moment, this forum looks like a black hole where you submit your "feedback" and then nothing happens.
We want answers, we want information, we want clarity, and we want to focus on running our businesses!!
Tell us what's going on, tell us what you're working on fixing, and give us a timeline for the fixes.
Again, we can't sit back and HOPE that you figure this out. Customers will need to start jumping ship so they're prepared for their busy season.