For a few days my Etsy store has not been connecting. I get this error:
When I go to modify store connection and try to to edit marketplace connection nothing happens, it just reloads. Same thing happens in Chrome and Firefox so... how to fix it?
Hey there @irrel22,
We definitely want to help you get your Etsy store back up and running!
My first recommendation would be to reconfigure the store connection. I see you mentioned taking this step already but hitting the same error message. With that in mind, please review this article from our knowledge base about Etsy, including reconfiguration instructions!
I hope this helps 🙂
When I try to "Edit Marketplace connection" it shows me the screen that says:
"Follow the steps to get connected: 1.Click Connect to sign into Etsy with your Etsy email address and password.
2.On the next page, click Authorize to grant Shipstation authorization to retrieve your order information."
But when I click connect it just reloads the page. I've gotten to the "Authorize" step a couple of times but after I click that nothing changes.