02-15-2023 05:57 AM - edited 02-15-2023 06:21 AM
We got a couple of orders recently that Shopify flagged as fraudulent, but we don't check our Shopify stores very often, and process all orders through ShipStation, so we did not see the fraud flag. We ended up shipping these orders and had to eat the cost because the CC owner did a chargeback and cancelled the card. I'm attaching a screen shot of the fraud flags in Shopify.
Thanks!
Solved! Go to Solution.
02-15-2023 09:52 AM
Hey there @jeffpat,
I'm happy to share that you actually CAN import those fraud risk flags into ShipStation. Please review the steps listed in this article from our knowledge base for how to accomplish this objective!
I hope this helps! 🙂
02-15-2023 09:52 AM
Hey there @jeffpat,
I'm happy to share that you actually CAN import those fraud risk flags into ShipStation. Please review the steps listed in this article from our knowledge base for how to accomplish this objective!
I hope this helps! 🙂
02-23-2023 05:37 AM
That worked perfectly, thanks @Moderator-Davis !
02-23-2023 06:35 AM
Howdy @jeffpat!
Always happy to be of assistance my friend!
Happy shipping 🙂