Sending rates from ShipStation to WooCommerce for customer checkout

[SarahATX]

Original post from user Shipping Department

Hello. The goal is to offer all domestic UPS Services once the product hits the cart. 

After successfully setting up and configuring SS with WooCommerce has anyone had difficulty actually offering different shipping options once the product hits the cart?  

Seems like it would be intuitive, but quite the contrary. No-one... and I mean no-one, has been able to solve this dilemma. Thank you for the read and any insight to solving this.

-Mike

[SarahATX]

Hi Mike, 

Just to be clear are you looking for solutions to offer live rates on your selling channel? ShipStation is currently working on a feature to accomplish this (we call it "In-cart Delivery Options") and is available for Shopify and BigCommerce stores (with more to come soon).

Until this feature is ready for WC, you might want to use the WC extension with USPS that would allow you to display these live rates.

I also have found that there is a free extension that will give you live rates on WooCommerce for USPS. This is not an official app by either ShipStation or WooCommerce so this is not something that either of us would be able to troubleshoot, but it might be worth a try. 

[Matt_Day1]

SarahATX, is there a status update on this? I am new customer with ShipStation and desperately need the ability to have ShipStation rates be viewable by both customers on frontend of WooCommerce and on backend with WordPress for my sales reps.

[smwaters]

I'm also looking for an update on this. Your UPS rates are significantly better than the rates offered from UPS via our account. Lack of ability to automatically access your rates prevents us from providing UPS as an option to our customers. I don't think either of the plug-ins mentioned are relevant. I can offer my UPS account pricing in WooCommerce, but it's not the same as Shipstation pricing.

[TaylorPilot]

Any word on this?  I just setup a shipstation account, but it is pretty useless if I cannot get live rates for my woocommerce account.  Your rates are much better than my current rates from UPS, and I need them to match so I don't overcharge/lose customers.

[Moderator-Davis]

Hey there @TaylorPilot, 

I know that Checkout Rates are in the works for the WooCommerce integration but I do not have an ETA for roll out at this time. Certainly as soon as I have any updates, I'll update this thread right away 🙂 

[JoshM]

Just checking to see if there's an update on the Checkout Rates for WooCommerce integration since this last post on 4-22-22. Would love to pass on the UPS savings to our customers. Thanks!

[Moderator-Davis]

Hey there JoshM, 

Thank you for making your desire about this feature known! 

At this time, Checkout Rates for Woocommerce has been put on hold but we are absolutely keeping it an option in the future. When I hear of anything more in the future, i'll return here to update! 🙂 

[info584]

Add me to the list of users (im)patiently awaiting Shipstation ship fee integration with Woo, especially UPS.

[Moderator-Davis]

Absolutely @info584, you got it! 

Thank you for your patience 🙂 

[helenward]

We also desperately need the "Checkout Rates" feature for WooCommerce. Is there any update on this?

[Moderator-Davis]

Hey there @helenward, 

Thanks for joining us here in the community! We are very glad to have you with us. 

When it comes to the Checkout Rates in WooCommerce, we currently have no new information to share. This integration adjustment has been put on hold, but we are always keeping it in mind as we move forward with WooComm.

[chad7]

2023 - any updates to offering live rates on Woocommerce?

[Moderator-Davis]

Howdy @chad7, 

No updates at this time, but when I learn more, you'll be the first to know here on this post 🙂 

[seansloan]

I would like to add my name to the list of folks anxiously awaiting this. I kind of can't believe that we're in this position. Hard to know what the hell is going on when development was started and then stopped?!? 

[nick12]

Sounds like ShipStation is not too eager to get this implemented, so thankfully there is a worthwhile solution in the meanwhile: Multi-Carrier ShipStation Shipping Rates for WooCommerce

Today I installed the free version and had live ShipStation rates in a couple minutes. After that I upgraded to "Pro", since we have a few specific requirements to work with. All in all it took maybe half an hour to get things the way we need. A few new orders have come in and everything seems to be working well.

For now I am going to keep the WooCommerce USPS Shipping and UPS Shipping plugins installed (each $79/yr), but if all goes well I plan to cancel these and keep just the pro version of Multi-Carrier ShipStation Shipping Rates for WooCommerce (also $79/yr, so the net result will be a 50% savings).

As a side note, we also use WooCommerce Shipment Tracking to take care of syncing the tracking # from ShipStation to include in the customer email notification. Seems to be a good setup.

[chad7]

nick12, I've been using that plugin for a couple years and it constantly stops providing live rates to customers.  I've been back and forth with their support numerous times and everytime they blame UPS.  Either way I've lost numerous sales due to it.  Reason I'm commenting on it is that I just had a customer call in about 5 minutes ago because they weren't being provided any shipping options.  So I had to take the order manually over the phone.  No telling how many others don't bother to call in.

It reminded me that I need to find a better solution and that made me find this old thread to see if there was any movement on a true official plugin....

[onoma]

Anyone aware of a ShipStation alternative that has this functionality in Woocommerce? I'm looking to expand to ship internationally and trying to keep track of all those rates just doesn't make any sense. 

[JoshM]

Is there any update on this? Are there ANY plans on making ShipStation's UPS/USPS live Checkout rates available to WooCommerce stores? Its been discussed on this forum for quite some time without any progress.

And we just received an email from ShipStation that they will begin charging $20 a month to continue using carriers that aren't offered through ShipStation (Fedex). If there are no plans to provide WooCommerce stores with a UPS checkout rate option, we may need to consider alternate shipping platforms. 

[Kalm]

I agree.  We've been using ShipStation for years, but it's getting to the point where disjointed integrations aren't cutting it anymore.  We like ShipStation, but it's not something we'll continue to use long-term if this isn't addressed.

[WeirCrafts]

I just spoke with SS today. There are zero plans in the near future to address this live rate issue.  We have used SS for years but I'm looking for alternatives.  SS sinking.