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ShipStation not updating oirder status in WooCommerce

windowfilm
New Contributor

I have connected my WooCommerce site to Shipstation and Shipstation is successfully importing orders. But, once we complete the shipment in Shipstation - Shipstation is not sending this information back to WooCommerce. The order sits in Woo as processing. Can someone please advise?

Many thanks!

1 ACCEPTED SOLUTION

Howdy there @windowfilm

 

When it comes to integration communication like that, we will want to check out that behavior directly in the account to have a full understanding of the situation. Please reach out to our support department via live chat widget or email so that we can investigate with you.

 

 

From Moderator Davis, May the force be with you!

View solution in original post

1 REPLY 1

Howdy there @windowfilm

 

When it comes to integration communication like that, we will want to check out that behavior directly in the account to have a full understanding of the situation. Please reach out to our support department via live chat widget or email so that we can investigate with you.

 

 

From Moderator Davis, May the force be with you!