Shopify deleted orders

[Nandhini]

After importing orders from shopify if an order is deleted,it still remains in shipstation UI in cancelled status.May I know the reason?

[Moderator-Davis]

Hey there @Nandhini, 

Thanks for posting in the community! 

To my knowledge, when the orders in Shopify are deleted/cancelled, their status is no longer open/available so those updates are not sent to 3rd party applications like ShipStation.

 Perhaps another community member has a different workflow they could provide!