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eric11
First-timer (legacy)
Status: Under Review
Please automatically update all orders at least once per hour. The frequency right now is anywhere from once per week to once per couple days. This isn't nearly enough.
46 Comments
Status changed to: Under Review
 
a1shipstation
Occasional Contributor

This NEEDS to be done! I would like to suggest auto store updates every TEN minutes!!!! I know THAT's not possible, so make a setting where the frequency can be adjusted...it ONLY MAKES SENSE!

CookieBusiness
First-timer

Almost a year later… Where is Shipstation at on this? How frequently are the orders auto synced? And can this be adjusted to more frequently?

SSPS
New Contributor

I also would like to see this change implemented. I would also like the order refresh tool to immediately bring in new orders for some reason mine does not.

CaraAdmin
Khoros

Hello @SSPS!

 

We appreciate your fantastic idea! Keep sharing your thoughts—they’re essential for our improvement.

 

Happy Shipping!

 

-Cara

TimW
New Contributor

This was painful for me too, SO I FIXED IT!

I sought guidance from ShipStation support and they essentially dismissed the need for an obvious feature. Thus, I said to them I would solve it myself. So I've build a Chrome Extension that runs in the background and based on the time you set it will refresh both the channels and the order page. It can be set for however many minutes you want and in my testing has been pretty reliable.

I would appreciate if others could test it, and you're welcome to use it at no cost.

Link to the extension below:
https://chromewebstore.google.com/detail/automated-shipstation-ord/jjnjmiecncppfnamopebadhgcmebamam?...

It's called Automated ShipStation Order Checker.