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SteveG
First-timer
Status: New

Our company has over 300 retail stores, each of which list their own products on our website & individually manage their own orders in Shipstation.

 

With that in mind, each store is set up with its own 'Carrier account' in Shipstation, so that they may be individually charged for generated postage labels. Their carrier account is assigned to 'their orders' by way of an automation rule.

 

When navigating to a Shipped order and clicking 'Create Another Shipment', the applied 'Shipping(Carrier) Account' reverts back to our default carrier account. Reprocessing the automation rules corrects this, however I would sooner that 'Create Another Shipment' uses the original shipment data for the new one - instead of reverting back to various defaults that may be in place.. Just to more easily ensure that the correct carrier account is being charged for postage label generation.