cancel
Showing results for 
Search instead for 
Did you mean: 
ecommercebiz
First-timer
Status: New

Hello,

 

With the new layout, when we create a new shipment from an old order, it no longer prints the packing list and the order's details are not editable to add the products we need to ship.  So now a blank label gets printed out with the new shipping label.

I contacted support and was instructed to print the old packing list and then create the new label.

 

Few things about this:

Most of us are using Shipstation to automate our shipping process - we are essentially looking to save time and money.  This change has made the process of creating shipments for lost packages longer and it wastes 1 label for each occurrence.  No longer saving time or money for lost orders.

 

I highly recommend Shipstation to change back the settings for creating new shipments for older orders.

1 Comment
Status changed to: New
Moderator-Davis
Moderator
Moderator