Creating new shipment from existing orders

[ecommercebiz]

Hello,

With the new layout, when we create a new shipment from an old order, it no longer prints the packing list and the order's details are not editable to add the products we need to ship.  So now a blank label gets printed out with the new shipping label.

I contacted support and was instructed to print the old packing list and then create the new label.

Few things about this:

Most of us are using Shipstation to automate our shipping process - we are essentially looking to save time and money.  This change has made the process of creating shipments for lost packages longer and it wastes 1 label for each occurrence.  No longer saving time or money for lost orders.

I highly recommend Shipstation to change back the settings for creating new shipments for older orders.

[LisaC]

Not being able to add products makes this feature totally useless.

Lisa