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Storiarts-k
First-timer
Status: New

Make batch processing and error handling work like the previous version of Shipstation. 

I want the old version of batch processing and error resolution to work on the new version of shipstation. 

The issue is that there is no quick way to re-try to process the labels with the error or even print the labels that succeeded (after clicking on the order number that had the error and addressing the issue) without exiting that window and either finding my batch in Shipments > Batches or the label queue. This issue specifically is incredibly frustrating and not only slows down our shipping time but allows for shipping errors when trying to print all the labels from the batch. Furthermore, I have personally used Shipstation for the last 10 years and on the old version of shipstation this was never an issue and it always kept the "label batch status" window open during and after fixing the error to conveniently re-try the label after fixing the error as well as print all the labels in the correct order..  

Keep the "label batch status" window open during and after fixing the errors for a quick label 'retry'! 

1 Comment
CaraAdmin
Khoros

Hello @Storiarts-k!

Welcome to the Community! We’re so glad you’ve joined us. This space is a wonderful place to find answers, share feedback, and suggest new product features—we hope you feel supported, inspired, and connected here.

Thank you for your great suggestion about batch processing! We’ve shared it with our development team for review. In the meantime, let’s gather more feedback from the Community to demonstrate the value of this feature. If you’d love to see it added, don’t forget to give it a 👍 or share how it would benefit your workflow!

Happy Shipping!

-Cara