Manually Mark a Shipment as Delivered

[PianoShipping]

We often have instances where UPS doesn't update their system properly and one of our shipments remains as in progress indefinitely because we can't mark the shipment as delivered Manually.  Please fix it so that we can mark a shipment as delivered manually once we know it has been delivered, but the UPS system says it's still in progress.  It's very, very annoying that we have orders in our "shipments" tab when we know they've been delivered.

Thank you.

[futurejosh]

I agree with this. Same with my store.

[eekster]

Yes, please add a way to manually mark a shipment as DELIVERED! Sometimes we hand-deliver packages as well and there is not a way to account for this.

[CaraAdmin]

Hello @eekster!

Thank you for your post in the community! We have a feature that might be just what you're looking for. You can Mark an Order as Shipped, and many merchants use this status for their pickup orders. 

Let us know if you need any help the support team is always avalible for you at support@shipstation.com. 

Happy Shipping!

-Cara