cancel
Showing results for 
Search instead for 
Did you mean: 
Admin198
First-timer (legacy)
Please extend the email templates to also work for Return Email Messages. We'd like to be able to include fields from the order/shipment for Customer Name, Order Number, etc. Similar to Shipment and Delivery notifications.
5 Comments
marc11
First-timer (legacy)
Extend the email templates to also include features that can be put on the Packing Slips but not the email templates. For example, the "[Item Options]" can be on the packing slip template but not the email shipment notification template.
austin_gibbons
First-timer (legacy)
It would be great to also have the Return Emails come from the store email address (shipping@mycompany.com) like the shipping/delivery notifications do rather than from tracking@shipstation.com like it does now. We've had customers miss the email because it's coming from an unfamiliar address.
Mam
First-timer (legacy)
I agree with Austin Gibbons. It seems awkward for our clients to receive an email from tracking@shipstation.com instead of our store.
rthomasdesign
First-timer
As others have said, this would be extremely helpful. We'd even be happier with a different reply-to email address. We've had upset customers...
Status changed to: In Consideration
Moderator-Davis
Moderator
Moderator