cancel
Showing results for 
Search instead for 
Did you mean: 
dog1
First-timer (legacy)
Status: Investigating
Notify us (or designated email) when a return label has been used by the recipient (ie picked up by the carrier). Also, generate a report showing all unused labels
14 Comments
justin9
First-timer (legacy)
No brainer, this is a must! Such a powerful and useful automation.
blclothing
First-timer (legacy)
Reached out to support on this for the second time in a few years (forgot I reached out the first time years back) nonetheless this is a must! I only know when a customer returns an item back when I receive it which in many cases is weeks later.
cvalerio
First-timer (legacy)
I was wondering if there was a way that we (the vendor) would be notified when a customer has initiated a return. I had set up the shipstation return portal and did a test run to see if I would receive some sort of notification or alert that the customer had initiated a return, however, there was no notification.
Status changed to: Investigating
Moderator-Davis
Moderator
Moderator