When will the returns portal be fixed so that all orders shipped through shipstation work? Currently the portal just shows a spinning gear for some orders. This is a significant issue.
FYI from this ShipStation help page :
The Branded Returns Portal will only work with single shipment orders. It is unavailable for split shipment orders.
That caused a good bit of confusion for us until we figured it out! Might not be your issue though.
never-displayed