We are a shopify store and shopify recently added the feature of checkout with only your mobile number. When an order ships it should send the tracking information via SMS if that is the only method of communication the customer chose at checkout.
SMS notifications should be added. Itâs very frustrating when my customers use SMS to check out and they donât receive shipping notifications the way that my email customers do. SMS is common place now and thereâs no reason that you guys shouldnât be doing this already.
It would be great if customers could get a text message alert when their product is delivered. As an avid amazon shopper I love these alerts. And we ship a perishable product so it would be great for our customers to know their item has arrived
You need to add "TXT"ing for delivery updates. Too many customers either, don't look at e-mails anymore, or they go to junk mail. There should be an option just like sending the automated shipping and delivery e-mails
it will be a great idea if we were able to send shipment and delivery confirmation via text (SMS), not just emails. As you know some people still not used to emails, tthey dont use emails at all, but they can text, if we can only send shipping confirmation via SMS it will be great, i know there are other softwares that uses this, but i am surprised not to see it as one of your options.