Shipping Restrictions for Specific products

[fourvisions]

It would be really helpful to restrict shipping of specific products to certain states, countries, provinces, ect.

For example; Blue Lotus is legal to sell in most US states except for Louisiana. Being able to edit a specific product profile with a restriction so customers in Louisiana could not order Blue Lotus.

[CaraAdmin]

Hello, @fourvisions!

Thank you for your post in the community! I spoke with support, who suggested the following possible workaround for not shipping specific products to restricted states. 

There are two ways you could apply this:

1️⃣ Add a Tag for Review—For example, if the state equals Louisiana and the order tags include a specific product, you can automatically add a tag to flag the order for review.
2️⃣ Block Order Importing—You can set a rule to prevent an order from importing based on the same criteria.

One important note: The order tag in the condition must be applied to the product itself. While you could use a line item as the condition, this would only work for single-line item orders. To ensure the rule applies correctly across all orders, the best workaround is to apply the tag directly to the product.

Here are some help center articles you may find helpful as well around how to use tags and automation. 

Create Automation Rules 

Order Tags

I hope this helps! If you need any assistance, please feel free to reach out to support@shipstation.com. 

Happy Shipping!

-Cara