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MindySStone
New Contributor
Status: New

It would be helpful if Shipstation had an option to Sync/Update more often than every 12 hours. Currently Shipstation updates/Sync every 12 hours and this causes miscommunication with our warehouse and inventory management tool. This creates a gap between orders placed and quantity available. 

Any chance a function can be added to chose update/Sync timing? 

Our current inventory management system is updating/syncing every 5 to 7 minutes.

Please advise.

 

 

2 Comments
Moderator-Davis
Moderator
Moderator

Hey there MindySStone, 

 

I totally understand that desire for more frequent update/syncs. This is not a manually setting at this time, however, if you manually refresh/sync the store more and more often, the system will learn that frequency of more orders and perform that update more often. I usually see that timing can get to about every other hour or so. 

 

I know what you're looking for is a direct setting that you can adjust, which i think is a great idea! Hopefully that can help in the meantime 🙂  

coalfield
Occasional Contributor

100% this would be useful.  

As an alternative can there be a button to sync all stores at the top.  At the moment it takes 2 clicks to do this where as in theory it could be done in one quite easily?

It could be a second button at the top, or a configuration that would allow you to change the action of that button instead of bringing a dropdown to simply sync all stores?

 

Screenshot 2023-01-25 223154.jpg