Hi, I recently attempted to ship a package to China (my first international shipment). I filled out the required info for customs on the ShipStation site, but there was no indication that I needed to print the customs documents, or where to print them from. So I shipped the package with just the UPS label, assuming that the customs info was in UPS database somewhere and they could access when needed. A day later, the package was returned to me because I didn't include the customs docs, and apparently I just lost $167 in shipping cost because of my ignorance. This is frustrating because I saw no warning that I needed to find and print the additional documents. So, I'd suggest you add a very visible instruction to print the international customs docs. Better yet, it would be nice if they'd print automatically with the label. Thanks for listening!