cancel
Showing results for 
Search instead for 
Did you mean: 
greatbricklab1
New Contributor
Status: New

I wanted to suggest a feature that could enhance our branding: the ability to use different logos for shipping labels and email templates. Currently, I have to use a specialized logo for our thermal printer that ensures clean printing, but this logo doesn't match our standard colors and design for emails.

If we could upload two images in the store configuration—one for labels and one for email templates—it would allow us to maintain a consistent and professional brand image across all customer touchpoints.

This issue mainly affects those using thermal printers; non-thermal options like inkjet or laser printers don’t face the same limitations.

Thank you for considering this improvement!

2 Comments
CaraAdmin
Khoros

Hello @greatbricklab1!

 

We love your great idea! Please keep sharing your thoughts—they are key to our continuous improvement.

 

Happy Shipping!

 

-Cara

Lee-MontiiCo
Contributor

@greatbricklab1 We hard code our logos to our templates. It allows us to use different logos for different things. E.g Shipping with Australia Post has a different version of our logo to a pickup order.

If you hard coded the image in the packing slip and set the label logo in the store configuration, you would have 2 seperate logos as you are looking for.

LeeMontiiCo_0-1733884766242.png