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egantz
Occasional Contributor
Status: New

We utilize Recharge subscriptions and on the pick list we group all orders by each item, but for subscription items the pick list is displaying each separate charge interval frequency, shipping interval frequency, and shipping interval type (week, month). We also use an upsell app which appends an upsell offer ID to each upsell item sold, thereby creating a separate line item on the pick list for each upsell item sold. I would like to omit these item sub-details from the pick list so we can group all items of the same master SKU together, regardless of subscription frequency, upsell offer, etc. 

3 Comments
Thepolitogroup
First-timer

You can do this under document options

egantz
Occasional Contributor

In Document options you can opt whether to include item sku or item prices. I need both of these to show up. It is the appended notes that come through on the item sku that I need to omit. Basically I need to be able to map SKUs similar to what is allowed in the inventory settings, so that when a SKU comes through with various appended notes with it, it groups everything under the master SKU and not every variation of that SKU depending on how it was sold.

ianpicco
New Contributor

I have the same issue. And the two answers here don't actually address the issue at hand. I've been back and forth with SS support for two weeks and they can't seem to grasp what the issue is and how to fix it for me. Please let me know if you ever found a fix.