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Adjusting label generation for integrated label printing

SanjayB
First-timer

I'm trying to get the integrated label printing working for DPD labels, on this paper:

 

https://www.labelszoo.com/gb/labels/crocodile-lz05-integrated-label/

 

As recommended by shipstation for this.

 

The labels (and packing slip below) print at the right size, but the "label" is offset from the actual removable label - see photo. In addition, the pdf that generates from shipstation is cutting off ~2mm of the dpd label (though this doesn't affect the barcode). 

 

How can I adjust the position of the label that is being generated, and ensure the full DPD label is being printed?


Thanks,

 

Sanjay

1 REPLY 1

Howdy @SanjayB

 

Thanks so much for taking the time to join us here in the community. We are thrilled to have you with us! 

 

Currently, in ShipStation we can adjust the size option between "8.5x11" and "4x6". With how the labels are sent to us from the carriers, we are currently unable to adjust their formatting within that label size. 

 

From Moderator Davis, May the force be with you!