Amazon Buy Shipping - Printing Problems

[CORNERTOYSTORE]

We just linked to be able to use Amazon Buy Shipping........printing via new version of SS Connect, and all of our other labels (UPS and USPS) print OK.......but as soon as I go to print an Amazon Buy label, it comes out 2x the printable area...   I tried to open a support ticket, they told me to use the FAQ.   Any thoughts?

[Moderator-Davis]

Hey there @CORNERTOYSTORE, 

We have this great article from our knowledge base about what to do if your labels are printing too small or too large, perhaps it can provide some insight! I hope this helps 🙂