Original post by user Michael Anderson Many of my store sales are
customer pick ups. In other words, there is no shipping involved. So why
do these orders count towards my subscription total in Ship Station? Is
there a setting that I've missed?
Original post by user Elinor Armsby Wondering how long it takes for the
delivery status to be updated in the shipments view. Some packages show
they are in transit with last activity several days ago when the USPS
tracking screen shows it was deliver...
Original post by user Ken Cox Even though I supply the dimensions for a
medium-size box to the GetRates API, I get a few rate results that are
quite bizarre such as the price for sending the box in a shipping tube
or letter envelope. Is there a way o...
Original post from user Jim Butler I have an 'On orders shipped' webhook
which posts to our server a 'resource_url' with a batch id,
there a way in Shipstation given an order id to f...
Original post from user Andrew54CA1 So, I HATE the default shipping
template. It's . . . awful. However, the default template that FoxyCart
provides is pretty well done, so I decided to create a FoxyCart-inspired
email template to make my store's bra...
Original post from user Jöhg Ananda I want to use the :empty CSS
selector to make a custom 4x6 label page that will display when a note
is present. This could be done by creating 3 divs containing the three
types of notes and styling them so that the...
Original post by user Brielle Bruns So for, everyone loves ShipStation
at the shop - for the most part. However, biggest complaint I have right
now is that the Pick List printout font sizes is too small and too hard
to read. Is it possible that we ca...
Original post by user Ned Miller How do i add a Page Break to the end of
a packing slip template? I want to add an additional page with
marketing, but i want the original packing slip to remain intact.
Original post from user Kevin Merck It would be awesome if we could use
[product name] and [customer_first_name] placeholders in the emails! I'd
also love to be able to change the background color and font color to
match my website branding. Thanks!
Original post by user Dan McFarland I found that the default email
template shows un-desirable preview information on mobile devices: When
trying to utilize pre-headers, I noticed that the email template via
HTML doesn't allow the use of
Original post by user Stuart Cameron There is a considerable difference
in page size when comparing EU A4 against the US Letter Page format. I'm
loosing an Inch of valuable space from the bottom of my packing sheets.
Is there any reason this format c...
Original post by user Stuart Cameron Is there a HTML [Field Replacement]
for Required Delivery Date? This is arguably as important as the ship by
date. Also, is there a [Country Code] Field Replacement? If there is not
can there be? Thanks Stuart
Original post by user Angela Olson Is it possible to repeat the order
number on each page of a packing slip? Sometimes our orders can be
multiple pages. If orders get mixed up, if each page has the order
number, it is then easy to sort through pages ...
Original post by user Joshua K I'd like to display only two tables with
products in my packing slip. I'm looking to have each table display the
product info in the 's that they have. The method I'm using right
now is to initiate both tables in the Or...
Original post by user Miguel Adler I'd like to print the picture of the
item in the packing slip, to help packers insure they are packing the
right thing. Pictures of the items appear in the pick list, so I know
its available, but when customizing th...
Orgiinal post from user Mike Adelmann Can anyone tell me how to make the
entire packing list BOLD print? We just started printing the packing
list on 4x6 labels and they would look better in bold. I cannot seem to
figure it out. thanks in advance. PS...
Originally posted by Andy Lehman I am selling fishing jig heads online.
The heaviest one is less than 2 ounces and I have set it up as such on
ShipStation. However, when customers order 3 or 4 packages, the system
automatically sets the package weigh...
Originally posted by Darin Shock Whenever I try to add insurance over
the $99 (that's included with shipping USPS Priority), I get an error
that states "USPS Insurance is not available for your account". I then
cannot properly ensure my orders. I did...
Originally Posted by Mark Madeira If entering customer address
information manually, the phone number field will not save the number we
type in no matter how many attempts are made. Therefore all of our
shipping labels which show a phone number, like...