We need to be able to add attachments to the shipment notification email, there have been other posts from other customers requesting this feature as seen here: https://community.shipstation.com/t5/ShipStation-Features/Attaching-image-of-parcel-in-the-shipping-...
If we could have this done ASAP, this would be a great help to our business.
Just wanted to share a workaround.
You could have a script listening programmatically for when the order has been shipped (via Shipstation webhooks).
That way whenever an order is shipped your script can create an email and as a result add any attachment you want to that email
I know this is a bit of lengthy workaround, but hopefully it gets the job done for you!
Thanks for the reply but I think what you are suggesting is for ShipStation to open a new email in Outlook so i can send an email to the customer.
Fortunately - ShipStation is already sending emails to the customer, I just need to be able to add attachments to that email. I feel like this is a very simple task to be done.