09-20-2023 08:01 AM
I had an instance where a customer experience associate changed an address for a customer. The initial address was imported and was assigned 1 day ground shipping service due to the zip code. The customer requested the address be changed to a zip code that was 2 day air. Is it possible to add a reprocess automation rules button to appear in the individual orders vs. reprocessing the all orders awaiting shipment? I ship perishable. The shipment would have been spoiled if we didn't catch it on the line.