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Barcode Scan Action Quick Reference Sheet Error

CSN_Shipper
Contributor

it seems that the "Read weight from scale" and "Reload Orders Grid" have the same barcode. Is there anyway we can get the correct barcode for "Read weight from scale," please? Thank you in advance.

As you can see from the pic they are both the same.

 

Barcode Error.png

3 REPLIES 3

Moderator-Davis
Moderator
Moderator

Hey there @CSN_Shipper

 

I'll be happy to bring this to my teams attention! Thanks for making this report. If you haven't done so yet, please reach out to our support team with this as well! You can do this via Email at Support@Shipstation.com or live chat widget!

 

As soon as i hear of any updates, I will provide that info here 🙂 

From Moderator Davis, May the force be with you!

epommerer
Contributor

The barcodes on the Order Summary report are no good either even though the equivalent barcode on the packing slip works just fine.
I've been told "we're working on it" for over four months now.
I explain "You just need the barcode as formatted on the Packing Slip"
But I guess spoon-feeding them the solution doesn't expedite the process any.

epommerer
Contributor

The barcode on the order summary report is misformatted, too.
Yet the identical barcode on the packing slip works fine.
Even, bringing this solution to Shipstation's attention hasn't resulted in a fix for over FOUR MONTHS.